BIA Hotel Mystery Shopping

The hotel experience is about to undergo significant and extensive change as a result of  the new SOP's that are stemming from the onset of the COVID 19 virus around the world.

  

Hotels & Resorts belonging to international hospitality groups are implementing new standard operating procedures to ensure maximum health and sanitation for their guests, as well as their staff.

  

This translates into an array of new measures; from how many people can be in an elevator at one time to the wearing of gloves and face-masks by staff, and many points in between.

  

Working under your properties' new SOP's, BIA will provide you with monthly reports that help to ensure that these new operating procedures are being met, and followed.

  

Whether its about Social Distancing, Cleanliness of Facilities , Service Delivery, PPE-Staff Protective Clothing, whatever your SOP's require; BIA auditors will inspect discreetly and deliver concise and reliable reports that you can act upon, quickly.