BIA Hotel Mystery Shopping

 

Let's face it; "Cash Money" is a powerful temptation for just about every hotel employee.

 

Hotels and resorts are not only used by overnight guests, but local residents as well - for meetings, meals, day-use vacations, and so forth. As for business travellers staying the night on a company expense account; certain items like a spa treatment may not be signed to the room - all of these instances will likely require cash payments.

 

Our considerable proficiency, gained over 15 years in conducting cash audits across all types of hotel outlets and services on thousands of occasions, permits us to approach your property with an effective Cash Integrity Audit Strategy; whether a Resort & Spa, a City Hotel, Long Stay Residential, or an All-Inclusive Resort, BIA will create a customized cash integrity audit solution for your Hotel(s), along your cash handling SOP’s.

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Using our substantial hotel mystery shopping experience, BIA's Cash Integrity Audit works with your Finance Department executive to test for compliance in "cash handling & invoicing procedures", and to uncover any infractions and theft that may be taking place.

 

For more on how we can help your hotel(s) protect cash revenues - Contact BIA