BIA Hotel Mystery Shopping
HOTEL CLASSIFICATION INSPECTION SERVICE
"...Governments that are reforming their (hotel) classification systems highlight their desire to bring their national tourism up to a higher level..."
Mr. Frederic Pierret – the former Executive Director of the United Nations World Tourism Organization
In today's highly competitive arena of world "tourism destinations", government managed hotel and resort classification systems are being reformed. Employing an independent private company to conduct 'Hotel Classification' is recognized as a "forward-thinking" national initiative. Furthermore, this approach is widely acknowledged as the most transparent approach to the issue of rating hotels and resorts with 1, 2, 3, 4, or 5 Stars, because it removes any skepticism or doubt that may be associated with a government run system.
Drawing upon our extensive experience in evaluating hotel's - acquired managing almost 900 hotel mystery shopper audits over 15 years in the MENA region - BIA will professionally conduct Hotel Classification & Ratings of a nation's hotels and resorts - based upon the country's revised or existing Hotel & Resort Ratings Standards - with the transparency and experience that only a private professional evaluator can bring.
The BIA Hotel Classification Inspections Service comes in both "Announced Visits" - whereby the hotel is alerted to the impending inspection, and in "Unannounced Visits" - whereby the hotel in question is subjected to a hotel mystery shopping evaluation and unaware of the inspection taking place. Contact BIA for a free Consultation.
